Refund Policy

Thank you for purchasing from Gemelliiacoban Shop!

We take great pride in the products we offer and hope they serve you well. However, if for any reason you are not satisfied with your purchase, we have outlined our refund policy below:

  • Refund Eligibility: We offer a refund within 7 days of purchase, provided the product has not yet been downloaded. Once the product has been downloaded, we are unable to process any refund requests.
  • How to Request a Refund: If you wish to request a refund, please reach out to us at refund@gemelliiacoban.shop. Include your order details (e.g., order number and product purchased) so we can process your request swiftly.
  • Refund Process: Once your refund request is approved, we will process it within 5 business days. The refunded amount will be credited to the original payment method used.

If you have any questions or concerns regarding our refund policy, feel free to contact us via the email address provided.